FAQ

Welcome to The Love Goddess's Handcrafted Haven FAQ Page. Here, we address common queries and provide valuable insights to enhance your shopping experience. Explore the answers to frequently asked questions about our handcrafted products, unique marketing solutions, and the essence of authenticity that defines our brand. If you have any additional questions, feel free to reach out to our team for personalized assistance. Let's unravel the magic of handcrafted treasures together.

1. How do I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All transactions are processed securely to protect your personal information.

3. How long does it take to process an order?

Orders typically take 7 to 10 days for production to be completed before they are shipped. Once your order is shipped, the estimated delivery time may vary based on your location and the shipping method selected.

4. What is your refund policy?

We do not offer refunds on Love Goddess products, digital downloads, or courses. However, we provide credit in the amount of the returned item. Please refer to our refund policy for more details.

5. Do you offer international shipping?

We currently offer shipping within [list of countries]. International shipping may incur additional charges and customs fees, which are the responsibility of the customer. Please contact us for more information.

6. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email to track the status of your delivery. You can use this tracking number on the carrier's website to monitor your order's progress.

7. Can I cancel or modify my order after it has been placed?

Unfortunately, we are unable to cancel or modify orders once they have been placed due to our customization and our streamlined production process. Please double-check your order before completing your purchase.

8. How can I contact customer service for further assistance?

If you have any other questions, concerns, or need assistance with your order, please contact our customer service team at craftingwiththegoddess@gmail.com. We are here to help!